Frequently asked questions
WHAT YOU NEED TO KNOW.
WE'VE GOT THE ANSWERS
Why does my pet need to pass a temperment test before boarding or attending daycare at Beechnut?
What is a temperment test?
How much playtime is offered?
Does my dog have to stay in the play group for all of the play sessions?
We observe pet behavior to determine if they should have reduced play time. If a pet is sitting at the gate and trying to go inside to rest, they are allowed to go in if they have already voided and exercised for a brief session. We have a special schedule for geriatric pets or pets with health problems that reduce play times automatically to a maximum of 3 hours of play daily.
What happens if their is bad weather?
Non-rainy days are the best choice for daycare, but when the rain comes, we do have a routine that works well. We have an interior play room where your pet will have frequent 30 minute play sessions in a smaller group suitable for the space.
Can my dog get hurt while playing in groups?
Beechnut works diligently to reduce any risks for injury or accidents; however, there are potentially harmful situations that are out of our control. Dogs are animals, and they play rough. They wrestle and play with their mouths instead of their hands, and, just like children, they can hurt their best friends by mistake. Sometimes, a dog’s teeth intending to catch a ball may accidentally catch another dog’s muzzle or ear. It is possible for a dog who is mouthing another dog to bite down in play as the other dog starts moving in the other direction causing a puncture or laceration. These types of injuries are not frequent, but they do happen and they can be completely unrelated to aggression. If this type of situation occurs, you can take comfort in knowing that our knowledgeable staff is prepared to provide first aid, communicate with you, and access veterinary care if needed. Pets that begin to have behavioral issues in the group setting are asked to leave group for training or permanently depending on the situation.
How do you know which pets my dog will get along with?
We spend a lot of time and energy creating different play groups to accommodate individual personalities, energy levels, and size. Our staff play ball, play tug, walk the perimeter, sit and give rubs, and even wrestle. We also have a geriatric/calm group for those that just want to mingle and sniff around. We monitor body language and play styles and rearrange groups any time there seems to be inappropriate personality combinations.
What if a dog is aggressive during playtime?
Please be aware that pets must not be aggressively toy possessive or aggressively dominant to participate in social play. We have a very low tolerance of any dominant or inappropriate behavior. Although, it should be known that despite careful screening of pets in the play group, just as with kids, sometimes they play hard and get hurt. Scratches, sprains, and “arguments” can happen. Please understand that allowing your pet to play at Beechnut is a decision you make at your own risk. We promise to make the best judgements we can to keep your pet safe so they can enjoy their pals at Beechnut without any incidents. In the event that your pet does have an injury, all owners are responsible for any medical needs of their own pet and should not expect Beechnut or another pet owner to be responsible. So just like there are risks when you go and participate in activities like skiing or football – there are also risks to let your pet play. Thank you for your understanding and giving careful thought about the issue. Please ask us any questions you may have before consenting to participate.